My 16 years old Isuzu left me stranded on the road at 9 PM in the evening. The transmission quits working with the warning light on. It can only go in reverse and not forward. AAA towed the Rodeo to my house. I did a lot of searches on the internet for local transmission shops but none are cheap and/or have good rating. I also did a few calls around. Then I found Mr. Transmission from one of the search and it is nearby. It has zero review on the internet. I called the manager about my car and he said he will take a look at it for free. I gambled and had AAA towed the car to the shop on a Friday afternoon. While waiting for the car to be unloaded from the flat bed, I talked to Vidal and then he showed me to the back of the shop. Two mechanics were rebuilding transmissions. It looks like they rebuild transmission every day. When the car was unloaded from the tow truck, they stopped what they were doing and proceeded to push it to the bay. They immediately performed diagnostic through the OBD but could not see anything. They then proceeded to drain the oil. By that time I was riding home. Later Vidal called me and reported that the oil pan was removed and there is debris at the bottom of the pan. He said he cannot tell how much it cost to fix until the transmission is removed and disassembled to the tune of $495, which is applied toward the cost of the repair. I told him I will call back when I make the decision. I knew the $495 is the standard that every transmission shop will charge for diagnosis. I could tow back home and incur no charge. After discussion with my wife, I told Vidal to proceed. On Monday Vidal informed me that my transmission was completely shot. I went to the shop and saw metal powder at the bottom of the pan, and many bearings, gears got scored. We both knew it is expensive to completely rebuild the transmission. I told Vidal to look for a use one while I search the internet for a used transmission as well. The best used transmission I could locate is $1350 with 10 days free shipping from out of state. Vidal can get one for me through his source for $1500 in 3 days with 6 months/6000mi warranty from him. On Tuesday, I went to the shop and discussed my options. He said I can ship the transmission to him and he will put it in and just pay the $495. This is where he stays honest. I finally decided to go with Vidal transmission with a known warranty even it is a bit more expensive. He also agreed to change the rear main engine seal free of charge. I got a call two days later that my car is done. The car shifts fine and the torque converter locks up in top gear as it should be, no more slipping or slam into gear as before. Vidal told me to come back in a week to check for leak. A few days later, my daughter told me that there is some red thing on the garage floor. It is transmission fluid, a few spoons full of it. I checked it myself and it seems to leak from the shift linkage shaft. I brought the car back to Mr. Transmission. Babu, the mechanic looked at it and said it is leaking from the shaft and will fix it. A day later, my car is done. I brought the car home and checked it after a few days and it is still leaking. I brought the car back to Mr. Transmission again. Babu immediately put it on the lift to inspect and concluded that it is leaking at the pump this time. Vidal said the transmission has to be taken off the car and disassembled just to get to the seals. He will also drive and observe for leak overnight when the repair is done. A week later, Vidal called me and said the car is done and he already checked for leak overnight. I got the car back and constantly checking for leak myself. It is completely dry this time and no more leak. Mr. Transmission did an excellent job on my car and I am glad that I found this shop. They are competent, honest, and stand behind their works. Now, let's hope that the used transmission will last.